Dispute resolution centre

Important information

We encourage you to first notify us of any complaints by contacting our Customer Service. If this does not resolve the issue, you can upload your complaint via the ODR platform of the European Commission. This platform for online dispute resolution can be found at: http://ec.europa.eu/odr .

Your details

Our customer service team are happy to help - but it may be faster and easier to use our self-service tools to resolve the most common queries.

We are developing this page so you'll be able to register any issues and complaints here soon.

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