Dispute resolution center

Important information

We encourage you to first notify us of any complaints by contacting our Customer Service. If this doesn't resolve the issue, you can upload your complaint using the ODR platform of the European Commission. This platform for online dispute resolution can be found at: http://ec.europa.eu/odr .

Your details

Our customer service team is happy to help – but it might be faster and easier to use our self-service tools to resolve the most common issues.

We're developing this page so you'll be able to register any issues and complaints here soon.

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