Home page — Need some inspiration for your next stay? Start your search on this page, where you’ll find great city destinations recommended just for you. Already have a destination in mind? Use the search box to quickly find the perfect place to stay. We’ll even save your results under “My viewed hotels,” in case you don't want to book right away.

Search results — Narrow your search for hotels, apartments, B&Bs and more in a variety of ways. Use our filters to sort by price, star rating, facilities or property type. Quickly find the best neighborhoods, famous landmarks, shopping areas and other attractions using the drop-down options at the top of the page. You can also use our maps to get an overview of where you’ll be staying in relation to other places of interest.

Property page — Once you’ve made a selection, use this page to see what’s available. Want to know what the property looks like or what its top features are? Maybe you'd like to read if other guests enjoyed their stay? You can also find info on the total price of your stay, booking conditions, payment types, and our best price guarantee on this page.

To proceed with your booking, select a room type and the number of rooms you’ll need, then click “Book now.”

Complete your booking — Just enter your details, guest names and any special requests you have for the property in our secure payment area. We’ll also ask for your credit card info, which is only needed to guarantee your booking. Some properties also offer the option to book stays without credit cards. In that case, your payment details aren't required.

TIP: Avoid the hassle of entering your details by signing in with your My account. You can also save your credit card info to book faster the next time you visit our site.

Done! — Your booking is confirmed. Make sure you review the details of your upcoming stay immediately after you complete your booking. Our confirmation page will also include policies related to your booking and important contact info in case you ever need to reach us.

We’ll also send you a confirmation email, which will include everything you need for your upcoming stay.

Information regarding children and extra beds/cribs can be found under "Hotel Policies." Please take note of the following:

• Any additional fees for children are not included in the reservation price.
• During the online booking process, please make your request for any extra bed/crib in the "Special Requests" box provided.
• If you’ve already booked your stay, just click the link provided in your email confirmation or at My Booking.com to request an extra bed.

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A Double Room has one double/full bed and a Twin Room has 2 twin beds. If a room is called Double/Twin, it can be set up for either type. You can specify your bed-type preference in the "Special Requests" box during the booking process.

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Every room has a different policy set to it (by the hotel).

• A non-refundable policy means that a fee will apply if you decide to cancel or make changes to your booking. This fee is mentioned in the room conditions and in your confirmation.
• Free cancellation means you can change or cancel your booking free of fees, if done within the time period set by the hotel. This is written in the room conditions and in your confirmation (for example "Cancel up to x days" or "Cancel before mm/dd/yy hh:mm").

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Information regarding extra beds can be found under "Hotel Policies." Please take note of the following:

• Additional fees, if any, are not included in the reservation price.
• During the online booking process, please note your request for an extra bed/crib in the Special Requests box provided.
• If you’ve already booked your stay, just click the link provided in your email confirmation or at My Booking.com to request an extra bed.
• We recommend calling the hotel prior to your arrival to guarantee your request. You can find the hotel’s contact information in your confirmation email.

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All facilities listed in the room descriptions are included in the room price. To see the facilities, just click on the room name. You can see if breakfast or anything else, such as taxes, are included by moving your cursor over the text in the "Conditions" column. This information can also be found in your confirmation email and at My Booking.com.

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The price we show is for the room for the entire length of the stay, unless otherwise stated in the room type and description.

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This depends on the hotel and the room type selected, but it’s easy to see what's included by checking the text under the room name. Tax requirements change from country to country so it's always good to check. You can see more detailed information about what is included in the price by moving your cursor over the text in the "Conditions" column. This information will also be in your confirmation email and can be accessed via My Booking.com.

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This depends on the hotel and the room type. You can see if it's included by checking the text just below the room name. If it's not included, you can move your cursor over the text in the column "Conditions" to find out if it's available and what, if any, the additional costs are. This information will also be included in your confirmation email and at My Booking.com.

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No, we don't charge any fees at all.

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The crossed-out rate shown for rooms is based on the third highest current price of the Supplier for your product or service with the same booking conditions in a 30-day window around your check-in date (15 days before and 15 days after check-in date; if less than 15 days are between today and the check-in date, we will use the corresponding number of days after the check-in date to result in a 30-day total). To ensure we are making a fair comparison, we always use the same reservation conditions (e.g. meal plan, cancellation policy and room type). This means that you get the same room for a lower price compared to other check-in dates at the same time of year.

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provides the best available rates for the dates of your stay. It's not possible to have any further reductions on the price.

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Information regarding children can be found under "Hotel Policies." Please take note of the following:

• Added fees for children, if any, are not included in the reservation price.
• During the online booking process, please note your request for any extra beds/cribs in the "Special Requests" box provided.
• If you’ve already booked your stay, just click on the link provided in your email confirmation or at My Booking.com to request an extra bed.
• We suggest calling the hotel prior to arrival to guarantee your request. You will find the hotel’s contact information in your confirmation email.

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No, you cannot use discount coupons when booking on our website. In such cases you will need to follow the instructions given by the organization issuing the coupon.

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You'll need a valid credit card to guarantee your reservation with most hotels. However, we are offering an increasing number of hotels that will guarantee your booking without a credit card. You also have the option to book a hotel using someone else’s credit card, provided you have their permission. In this case, when making your reservation please note the cardholder’s name and confirm that you have permission to use their card in the "Special Requests" box.

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The charge you see could be any one of the following:

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In general, hotels can't accept a debit card to guarantee a booking. However, there are some exceptions. You'll be able see if it is possible during the booking process.

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When you make a reservation, there may be instances where the hotel will contact your credit (or debit) card company to confirm that the card you are using is valid and hasn’t been reported lost or stolen. At this time, they may also check to see if the card has enough money to cover the transaction. This is communicated in the form of a pre-authorization for the full amount of your reservation.
The hotel, however, will not proceed with the charge. The time at which your card will be charged will depend on the terms and conditions of your booking.

What’s the difference between a pre-authorization and an actual charge to my credit card?

Pre-authorizations are common but are often confused with actual charges. While in-store purchases are immediately charged and deducted from your available balance, pre-authorizations are temporary holds. The length of the hold will vary, and your credit card company can advise you on how they handle this.

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How will I know if my card has been pre-authorized?

Your available balance will be reduced temporarily by the full amount of your reservation. You may also see “pending transactions” on your credit card account summary. If you’re not sure if your card has been pre-authorized, both the hotel and your credit card company can verify this.

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How long will the pre-authorization hold affect my available balance?

Your card provider can better explain this, along with the general terms and conditions associated with their pre-authorization procedures. These terms vary across the board, so it’s best to contact them for specific details.

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Will the hold always equal the exact amount of my reservation?

In most cases, the hotel will pre-authorize your card for the full amount of your reservation. On occasion, you may see an amount slightly higher than the rate shown on . If this does happen, the hotel can explain why this has occurred.

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Will this happen with all bookings made through ?

Hotels reserve the right to pre-authorize your card, but this doesn't mean it will occur with every booking. Don’t worry, if your card is pre-authorized, both the hotel and your credit card company are there to help. They may also be able to assist you with removing these holds sooner.

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Yes you can, but only if you have the cardholder's permission. In this case, when making your reservation please note the cardholder’s name and confirm that you have permission to use their card in the "Special Requests" box, and be aware that the hotel may also require authorization from the cardholder. In the case of no-shows/late cancellations, any penalties will be charged to the card provided.

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In most cases, requests credit card details to confirm your reservation with the hotel, on your behalf. Your credit card may be checked (pre-authorized) to ensure that it is valid and/or that sufficient funds are available. After the check, the full amount will be available to you again. In some cases, your credit card details will be used to process the payment for the reservation at the time of booking. Your credit card will only be charged if you have requested a prepaid room or if the cancellation policy, found under "Hotel Policies" and room "conditions" has not been followed.

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To guarantee a reservation via all hotels accept:

• MasterCard
• Visa

Some hotels also accept other credit cards for the actual payment of stay; these are indicated during the booking process.

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uses a secure connection for your booking:

• Your personal data and credit card details are encrypted.
• Our secure server uses "Secure Socket Layer" (SSL) technology, the online industry’s standard.
• Our SSL certificate has been issued by Thawte.

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Please contact the hotel directly. You can find their contact information in your confirmation email or online via My Booking.com. For security reasons, never provide your credit card details by email.

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The payment process for your stay varies based on the individual hotel and room type. You can check how you will be charged for your stay in the "Hotel Policies," in the room description under "Conditions" and in your booking confirmation.

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Most hotels don't require a payment or deposit in advance. If they do, you can find the details under "Hotel Policies" on the hotel’s page and in your confirmation email.

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It depends on the hotel. Please contact the hotel after your booking to be sure, and to make the necessary arrangements. You can find the hotel’s contact information in your confirmation email or online at My Booking.com.

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In most cases the hotel will accept payment for the stay on a different card or in cash. Please ensure that the new card or cash is accepted by the hotel.

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Usually this is not a problem; you can arrange for an after-hours check-in with most hotels. However, you should always confirm with the hotel. You can use the "Special Requests" box in the booking process to inform them of your estimated arrival time in writing. Once you’ve received your confirmation you can follow up with the hotel directly using the contact information provided.

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Check-in/check-out times differ for each hotel. You can find a specific hotel's check-in/check-out times in the "Hotel Policies" section at the bottom of the hotel's page, as well as in your confirmation email.

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To see the full list of room facilities and room photos, just click on the room type (e.g. "Queen Room"). You can find all of the hotel's facilities just below the list of room types under "Hotel Facilities."

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A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at the front desk upon arrival.

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If there are no rooms listed as "smoking rooms," it means that the hotel does not allow smoking in rooms.

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Pet policies are always displayed on the hotel’s page under "Hotel Policies."

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Yes, it’s easy to cancel or change your booking via our self-service tool at My Booking.com. Please remember to check the hotel’s cancellation policy before making any changes to your reservation. Non-refundable rooms and other special deals may have a different cancellation policy. Room-specific cancellation information can be found next to the room type under the "Conditions" column on the hotel's page.

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Cancellation policies vary from room to room. You can usually cancel or change your booking up to 24 hours before your planned arrival time. You can check to see what a hotel’s policy is, and whether they will charge a cancellation fee, under "Hotel Policies." This information is also included in your confirmation email. Please note that if your room is non-refundable or part of a special deal, it may have a different policy. You can see specific room policies under the "Conditions" column next to "Room Type."

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Room-specific cancellation information is included next to the room type under the "Conditions" column. Please note that with special deals, the cancellation or deposit policy differs from the normal policy, so make sure to check both. The specific information relevant to your booking will also be included in your confirmation and on My Booking.

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Dates of stay for Secret Deals and non-refundable bookings cannot be changed because they have special low rates. If you choose to cancel reservations for these types of rooms, you might be charged according to the hotel’s policy.

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Under "Hotel Facilities" you can see if the hotel has parking, and if any restrictions apply. If the hotel requests that you reserve parking, please contact them directly with the contact information provided in your booking confirmation.

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If the hotel offers a shuttle service it will be listed under "Hotel Facilities," by "Services." Once you have made your reservation you can arrange the airport shuttle directly with the hotel. The hotel’s contact information is listed in your booking confirmation. Please remember to have your flight details ready.

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You can see if a hotel offers luggage storage under "Hotel Facilities" on the hotel's page. If you need more information about the hotel's luggage storage facilities, please contact the hotel directly using the contact details provided in your booking confirmation.

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Under "Hotel Facilities" you can see a list of all the hotel’s facilities, activities and services.

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