We Price Match

You can claim a refund for the difference if you find your reservation cheaper on another website.

Just remember to contact us after booking and at least 24 hours before your check-in date. You'll have to give us the link to the other offer and it needs to be online and available when we check.

We Price Match Checklist

  • The other offer has to be for the same property and accommodation type.
  • The other offer needs to have the same check-in and check-out dates.
  • The other offer must have the same cancellation policy and conditions.

When can you not make a claim?

  • If the other offer is on a website that doesn’t reveal the property or accommodation type you’ll be staying in until after booking.
  • If the other offer is part of a loyalty or rewards program. We define this type of other offer as any situation where a customer gets a reduced price from a property or other website as a reward for repeat business, logging in, entering a coupon code, referring other customers, or performing any other action that then changes the initially shown price.
  • If your booking or the offer you're comparing is labeled as a "Partner offer" (i.e. is facilitated by a Booking.com partner company).

Found your booking cheaper somewhere else?

  • Look for Found this room cheaper somewhere else? on your confirmation page or in View all bookings.
  • No account? Log in with your booking number and PIN.
  • You can also contact our Customer Care team.